Seller is very courteous and responsive. To us, the topper is not worth the $100 we paid. It is flat, and not fluffy/puffy as shown. Seller offered free return shipping, but we opted to keep the item. Again, this one product is not ok, but the seller is professional and courteous and may have other good items.
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I ordered a “bluetooth blue parrot wireless headset” and I got a whole entire different product with no brand.