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Hot Buttons: How to Resolve Conflict and Cool Everyone Down by Sybil Evans: Used
US $11,19
OngeveerEUR 10,04
Objectstaat:
Goed
Een boek dat is gelezen, maar zich in goede staat bevindt. De kaft is zeer minimaal beschadigd (er zijn bijvoorbeeld slijtplekken), maar er zijn geen deukjes of scheuren. De harde kaft heeft mogelijk geen stofomslag meer. De boekband vertoont minimale slijtage. De meeste bladzijden zijn onbeschadigd. Er zijn weinig vouwen en scheuren en er is vrijwel geen tekst met potlood onderstreept of met een accentueerstift gemarkeerd. Er is niet in de kantlijn geschreven. Er ontbreken geen bladzijden. Bekijk de aanbieding van de verkoper voor de volledige details en een beschrijving van gebreken.
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Gratis Standard Shipping.
Bevindt zich in: Sparks, Nevada, Verenigde Staten
Levering:
Geschatte levering tussen vr, 27 sep en wo, 2 okt tot 43230
Retourbeleid:
30 dagen om te retourneren. Koper betaalt voor retourzending.
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eBay-objectnummer:285223227499
Specificaties
- Objectstaat
- Publication Date
- 2000-09-05
- Pages
- 352
- ISBN
- 9780060196998
- Book Title
- Hot Buttons : How to Resolve Conflict and Cool Everyone Down
- Publisher
- HarperCollins
- Item Length
- 8.2 in
- Publication Year
- 2000
- Format
- Hardcover
- Language
- English
- Item Height
- 1.1 in
- Genre
- Self-Help, Business & Economics, Psychology
- Topic
- Business Communication / General, General, Interpersonal Relations, Self-Management / Stress Management
- Item Weight
- 18.4 Oz
- Item Width
- 5.5 in
- Number of Pages
- 352 Pages
Over dit product
Product Identifiers
Publisher
HarperCollins
ISBN-10
0060196998
ISBN-13
9780060196998
eBay Product ID (ePID)
1686148
Product Key Features
Book Title
Hot Buttons : How to Resolve Conflict and Cool Everyone Down
Number of Pages
352 Pages
Language
English
Topic
Business Communication / General, General, Interpersonal Relations, Self-Management / Stress Management
Publication Year
2000
Genre
Self-Help, Business & Economics, Psychology
Format
Hardcover
Dimensions
Item Height
1.1 in
Item Weight
18.4 Oz
Item Length
8.2 in
Item Width
5.5 in
Additional Product Features
Intended Audience
Trade
LCCN
00-038405
Dewey Edition
21
Dewey Decimal
303.6/9
Synopsis
When Was The Last Time Your Hot Button Was Pushed? Was it when someone at work ignored you or challenged your competence? Was it when your lover or spouse deeply hurt you with a mean comment? Was it when your best friend said or did something cruel -- and you had no idea why she felt such rage? Was it on the highway, when the guy in the next car gave you the finger? Was it when someone told you what to do -- for the millionth time? And when was the last time you unwittingly pushed someone else's button? Did she explode? Did you lose a promotion, an opportunity, the trust of your child? We live in sensitive times. Everyone's temper is quivering right at the surface, and it takes almost nothing to set off fury. When our buttons are pressed, many react by fighting back, but some of us just feel helpless and retreat from the conflict because we're sure we can't win the battle. We sense we're being manipulated or bullied, but we just can't deal with the anger in the air. Well, now we can. Sybil Evans, a celebrated conflict resolution expert, widely known as the "Conflict Coach," has written Hot Buttons, an essential handbook with can't-fail techniques on how to get what we want without alienating people -- without pressing their buttons. Whether you're dealing with the office sadist, an unruly child, or the love of your life -- conflict can be a killer. But here's the irony: Conflict can also work for you, can be an energizing, inspiring, even sexy force if you know how to harness it. Hot Buttons shows you how. Evans offers very specific tools to soothe angry lovers, smooth the rough edges of workplace tension, choose harmony instead of anger between family and friends, and also defuse road rage, cell phone rage, supermarket-line rage, gym rage, restaurant rage, and other banes of this volatile twenty-first century. Her easy-to-follow Five-Step Formula is guaranteed to turn off hot buttons -- yours or someone else's. Loaded with self-test quizzes, written with humor and empathy, this wise and reassuring book can be the spur that finally changes your life. When you know how to cool everyone down, when you can communicate so no one's buttons are pushed and everyone's needs are met, when you finally feel understood and respected, you have true power. Seize the power. Turn off the hot buttons.
LC Classification Number
HM1126.E93 2000
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