Micronic only accept payment through PayPal online or by card over the phone on 01962 859426
Please make sure you have a valid PayPal account prior to using 'Buy it now'.
Micronic require immediate payment otherwise the item will still be available.
Please contact us if you have any questions of payment procedures.
UK Inland Delivery Details
All items will be shipped to buyer address provided
Before paying make sure your delivery address is correct. Change's can not always be made after payment has been received and Micronic are not responsible for incorrect / old / invalid address details.
All items will be shipped from our UK premises within 24-48 working hours upon receipt of payment. This excludes weekends and UK national bank holidays when it will be sent the next possible 24-48 working hours.
Free post option (Royal Mail) takes 3-5 working days to arrive. We aim to get all orders shipped and delivered on time. Do not select Free Post and ask for your order to be sent quicker as this is not possible. Orders are sent in priority with Special Next Day delivery (1 day), 24 hour tracked (2 days), 48 hour tracked (3 days) and then free post services (5 days). If required before 5 working days please use the other services available charged at less than cost price. If your item doesn't arrive on time, please contact us first and not eBay customer support. Micronic007 can deal with any problem much quicker & more efficiently without the involvement of eBay. For immediate assistance regarding your order or delivery call 01962 859426.
International Overseas Delivery Details
All items will be shipped to buyer's eBay address
Before you pay make sure the address details are correct as change's can not always be made afterwards. The address provided is printed direct from online selling manager 'Pro" to avoid mistakes. Please be sure to provide
the full international shipping address in English. Micronic are not responsible for incorrect address details resulting in a delay or non-delivery of your order. Your are responsible to be at home and prepared to collect your item from local depot. A calling card should be left by courier and if not you are required to contact your courier to arrange delivery. Micronic will assist in any way possible providing information / evidence to track and find status of order.
All items shipped from our UK premises within 24-48 working hours upon receipt of payment.
This excludes weekends & UK national bank holidays when they will be sent the next possible 24-48 working hours.
All orders shipped with tracking or registered post providing proof of posting and delivery. Depending on the value, weight and size of order, it will determine which courier / postal service is used. Tracking number does not provide realtime tracking. The estimated delivery times vary from country to country. All delivery times are estimated (unless otherwise stated) and delays can occur. Take into account any possible delay that may be possible to your country.
If your item doesn't arrive on time, please contact us first and not eBay customer support. Micronic can deal with any problems quicker & more efficiently without the involvement of eBay. For immediate assistance regarding your delivery call #0044 1962 859426.
Returns
If any item is defective, not working or you are not happy with the item please contact us on 01962 859426 or email micronic@live.co.uk to resolve any issues. Please do not contact eBay customer support and open a returns case before contacting us first. All returns are to be sent with a cover note to include the reason for returning and name and account details. Return address - Micronic, 1 Red Deer Court, Elm Road, Winchester, Hampshire, SO22 5LX, United Kingdom. All returns are accepted without obligation within 30 days of payment. Returned items where you have just changed your mind must be in its original, saleable condition. In this instance the buyer is responsible for return shipping costs. If faulty goods are returned then Micronic are responsible for the shipping costs. Micronic will send a separate payment for this to your PayPal account or send you a pre-paid return label depending on the individual case. We will refund, replace or repair the item depending on the individual case and circumstances. If stock is no longer available we will replace with equivalent or upgraded version. Any problems with our products or service, please do not worry, we will resolve it quickly and professionally.
About Us
Dear buyers, we appreciate your business, if you are satisfied with our service, please leave us a positive 5 star feedback. Your recognition make us more confident to develop business with others and serve you better.
Our goal is to make sure you are a happy buyer and have a pleasant shopping experience with us on eBay. Please email us before leaving any 1 or 2 star ratings, negative feedback or open any dispute. We totally understand the concerns and frustrations that occasionally occur, and appreciate the opportunity to assist you in resolving any problem associated with your purchase.
Contact Us
Micronic, 1 Red Deer Court, Elm Road, Winchester, Hampshire, SO22 5LX, United Kingdom.
Telephone: 01962 859426 or Email: micronic@live.co.uk
We care about our valued unique and repeat buyers, if you have any questions, our customer service staff will be very glad to help you. We try our best to reply to your emails as soon as possible, however, due to the high volume of daily incoming emails and time zone differences, we may not be able to reply immediately. Please allow at least 24 hours during the week and 48 hours at weekends for a response. We request that you contact us before you give neutral or negative feedback, so that we can satisfactorily address your concerns. Whatever the problem is no-one should feel the need to leave negative feedback. Even when things go wrong, it can be turned into a positive experience, giving you confidence in the future. Remember! You get what you pay for in this world and we guarantee the products are value for money. If you are not happy with any product in our range simply return it in its original packaging within 30 days of receipt for a full refund.
