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Outsourcing to India: The Offshore Advantage by Kobayashi-Hill
by Kobayashi-Hillary, Mark | HC | LikeNew
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eBay-objectnummer:145560360843
Specificaties
- Objectstaat
- Vrijwel nieuw
- Opmerkingen van verkoper
- Binding
- Hardcover
- Weight
- 1 lbs
- Product Group
- Book
- IsTextBook
- Yes
- ISBN
- 9783540239437
- Publication Year
- 2005
- Type
- Textbook
- Format
- Hardcover
- Language
- English
- Publication Name
- Outsourcing to India : the Offshore Advantage
- Features
- Revised
- Item Length
- 9.3in
- Publisher
- Springer Berlin / Heidelberg
- Item Width
- 6.1in
- Item Weight
- 51.5 Oz
- Number of Pages
- Xxii, 320 Pages
Over dit product
Product Information
A day does not pass without a newspaper report about yet another company that has started outsourcing technology or other business processes to India. The Senate recently voted 70 to 26 in favor of preventing federal contracts going offshore, yet US managers continue to beat a path to India because it is the global leader for offshore IT-enabled services. Many CEOs seek to reduce their costs or improve service quality, but not many understand India on their first visit and some are confused by the culture. In this book author Mark Kobayashi-Hillary introduces India and the major players in the Indian service industry. He offers a balanced view on the trend to outsource to India, describing the reasons why a business should utilize India as an offshore outsourcing destination and the steps needed to find and work with a local partner. Not only does the book make a compelling economic case for outsourcing to this region, it also discusses how to manage the entire transition process, including the potential impact on local resources. Mark Kobayashi-Hillary is a British writer and independent outsourcing consultant based in London. He has worked at a senior level for several leading banking and technology groups and has been involved in managing outsourced relationships in the UK, Singapore and India. He is a regular commentator on India and outsourcing in the European press. Outsourcing To India is written from personal experience and several years of research. This practical guide will help managers navigate through the offshore outsourcing maze, allowing them to avoid many of the major pitfalls others have faced when setting up shop in India.
Product Identifiers
Publisher
Springer Berlin / Heidelberg
ISBN-10
354023943x
ISBN-13
9783540239437
eBay Product ID (ePID)
12038543861
Product Key Features
Publication Name
Outsourcing to India : the Offshore Advantage
Format
Hardcover
Language
English
Features
Revised
Publication Year
2005
Type
Textbook
Number of Pages
Xxii, 320 Pages
Dimensions
Item Length
9.3in
Item Width
6.1in
Item Weight
51.5 Oz
Additional Product Features
Number of Volumes
1 Vol.
Lc Classification Number
Hd28-70
Edition Description
Revised Edition
Edition Number
2
Reviews
From the reviews of the second edition:"This second edition has been completely revised the publisher claim, with up-to-date information on the latest state of development in the country. … this book still offers valuable information about the IT-enabled service industries in this continent. The current second edition is a useful text for anyone who is looking to the future for involvement with a country that is already making its mark in IT and offers potentially not only a flourishing market but also growing pool of IT workers." (W. R. Howard, Kybernetes, Vol. 37 (1), 2008), From the reviews of the second edition: "This second edition has been completely revised the publisher claim, with up-to-date information on the latest state of development in the country. ... this book still offers valuable information about the IT-enabled service industries in this continent. The current second edition is a useful text for anyone who is looking to the future for involvement with a country that is already making its mark in IT and offers potentially not only a flourishing market but also growing pool of IT workers." (W. R. Howard, Kybernetes, Vol. 37 (1), 2008)
Table of Content
to India.- First Impressions.- Indian History and Religion.- Contemporary Indian Politics.- Culture and Food.- Domestic Travel.- Security Concerns.- The Outsourcing Industry in India.- The Outsourcing Drivers.- The Major Industry Players in India.- Ownership Models and Partnership.- The Major Outsourcing Locations.- Industry Associations and Research Bodies.- How to Organise the Outsourcing Process.- Management Checklist Introduction.- Outsourcing Objectives.- Destination India.- Outsourcing Flavours.- Success Criteria.- Vendor Selection.- Legal Contract Arrangement.- Quality and the Service Level Agreement.- Migration and Knowledge Transfer.- Culture and Communication.- Adapt the Organisation.- Employee Transition and Exit Management.- The Risk Factors.- Future Potential.
Copyright Date
2005
Topic
Industries / Computers & Information Technology, Management Information Systems, Globalization, Business Etiquette, Economic Conditions, Information Management, Management, Customs & Traditions
Lccn
2005-921500
Dewey Decimal
004/.068/4
Intended Audience
Scholarly & Professional
Dewey Edition
0
Illustrated
Yes
Genre
Computers, Business & Economics, Social Science, Political Science
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