Working Through Conflict : Strategies for Relationships, Groups,

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Book Title
Working Through Conflict : Strategies for Relationships, Groups,
ISBN
9780205569892

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Product Identifiers

Publisher
Allyn & Bacon, Incorporated
ISBN-10
0205569897
ISBN-13
9780205569892
eBay Product ID (ePID)
64203430

Product Key Features

Number of Pages
336 Pages
Language
English
Publication Name
Working Through Conflict : Strategies for Relationships, Groups, and Organizations
Subject
Theater / General, Sociology / General, General, Social Psychology, Interpersonal Relations
Publication Year
2008
Type
Textbook
Subject Area
Performing Arts, Social Science, Psychology
Author
Joseph P. Folger, Randall K. Stutman, Marshall Scott Poole
Format
Trade Paperback

Dimensions

Item Height
0.6 in
Item Weight
15.8 Oz
Item Length
7.1 in
Item Width
9.1 in

Additional Product Features

Edition Number
6
Intended Audience
College Audience
LCCN
2008-020447
Dewey Edition
23/eng/20250121
Illustrated
Yes
Dewey Decimal
303.6
Table Of Content
WORKING THROUGH CONFLICT 6th Edition Table of Contents Introduction I.1 Conflict Defined I.2 Arenas for Conflict I.3 Productive and Destructive Conflict Interaction I.4 Judgments About Conflict Outcomes I.5 Plan of the Book I.6 Summary and Review Chapter 1: Communication and Conflict 1.1 A Model of Effective Conflict Management 1.2 Properties of Conflict Interaction 1.3 Summary and Review 1.4 Conclusion Chapter 2: The Inner Experience of Conflict 2.1 The Psychodynamic Perspective 2.2 Emotion and Conflict 2.3 Social Cognitive Processes and Conflict 2.4 The Interaction of Psychodynamics, Emotion, and Social Cognition in Conflict 2.5 Summary and Review 2.6 Conclusion Chapter 3: Conflict Interaction 3.1 Stages of Conflict 3.2 Interdependence 3.3 Reciprocity and Compensation 3.4 Framing Issues in Conflict Interaction 3.5 Social Identity and Intergroup Conflict 3.6 Summary and Review 3.7 Conclusion Chapter 4: Conflict Styles and Strategic Conflict Interaction 4.1 Origins of Conflict Styles 4.2 What is a Conflict Style? 4.3 An Expanded View of Conflict Style 4.4 Determining Other's Styles 4.5 Pairings of Conflict Styles 4.6 Shifting Styles During Conflict Episodes 4.7 Selecting Conflict Styles 4.8 Cultural and Gender Influences on Conflict Styles 4.9 Styles and Tactics in Practice 4.10 Summary and Review 4.11 Conclusion Chapter 5: Power: The Architecture of Conflict 5.1 Power and the Emergence of Conflict 5.2 A Relational View of Power 5.3 Power and Conflict Interaction 5.4 The Use of Power in Conflict Tactics 5.5 The Balance of Power in Conflict 5.6 Working with Power 5.7 Summary and Review 5.8 Conclusion Chapter 6: Face-Saving 6.1 The Dimensions of Face 6.2 Face Loss as it Relates to Face-Saving 6.3 A Threat to Flexibility in Conflict Interaction 6.4 Conflict Interaction as a Face-Saving Arena 6.5 Forms of Face-Saving in Conflict Interaction 6.6 Face-Giving Strategies 6.7 Working With Face-Saving Issues 6.8 Summary and Review 6.9 Conclusion Chapter 7: The Context of Conflict 7.1 History 7.2 Climate 7.3 The Organizational Context 7.4 Summary and Review 7.5 Conclusion Chapter 8: Managing Conflict 8.1 Review of the Normative Model for Conflict Management 8.2 Navigating Differentiation 8.3 A Procedure for Managing Conflicts 8.4 Additional Useful Techniques 8.5 Summary and Review 8.6 Conclusion Chapter 9: Third-Party Intervention 9.1 Property 1: Conflict is Sustained by Moves and Countermoves in Interaction 9.2 Property 2: Patterns of Conflict Behavior Tend to Sustain Themselves 9.3 Property 3: Conflict Interaction is Influenced by and in Turn Affects Relationships 9.4 Property 4: Conflict Interaction is Influenced by the Context in Which It Occurs 9.5 Summary and Review 9.6 Conclusion
Synopsis
Covering the whole range of conflict settings, this book provides an introduction to conflict and its management that is firmly grounded in theory, research, and practice. This edition also includes a chapter on managing conflict that features techniques for conflict management., Covering the whole range of conflict settings-interpersonal, group, and organizational- Working Through Conflict provides an introduction to conflict management that is firmly grounded in current theory and research. Encompassing a broad spectrum of theoretical perspectives, the text includes an abundance of real life case studies that illustrate concepts and help students learn how to apply theory. The Sixth Edition of this engaging and comprehensive text has been thoroughly revised to be even more accessible to students., Covering the whole range of conflict settingsinterpersonal, group, and organizational Working Through Conflict provides an introduction to conflict management that is firmly grounded in current theory and research. Encompassing a broad spectrum of theoretical perspectives, the text includes an abundance of real life case studies that illustrate concepts and help students learn how to apply theory. The Sixth Edition of this engaging and comprehensive text has been thoroughly revised to be even more accessible to students.
LC Classification Number
HM1121.F65 2009

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