Purchased a new and sealed DVD from this seller. Unfortunately, when it arrived - the slipcover had some big sticker/glue residue on it. This may have been a price sticker on initial release. This wasn't visible in the listing. However, the seller went above and beyond protecting the item in shipping. They put the case between cardboard pieces, and then into a bubble mailer. They also issued me over a %50 refund. Kind seller and terrific, I'm just sad there's residue on my beautiful slipcover.