-We reserve the right to make changes to our general terms and conditions - also known as GTC without notice and at any time.
-You are subject to the GTC and policies of our company at the time you visited our e-shop and purchased from it.
-The content of the pages of this web site is for your general information and use only. It is subject to change without notice.
-It is your own responsibility to ensure that all products, services and information available throughout this web site meet your specific requirements.
-This web site contains material which is owned by or licensed to us. This includes the design, layout, photography, appearance and graphics. Reproduction of any of our copyrights, design rights and intellectual property rights is strictly prohibited.
-You may not exploit the content of this web site, except with our prior express written permission.
-Goods made available to the customer may not be reproduced and/ or published, distributed or exploited in any manner whatsoever, without the prior express permission, in writing, from Love Vintage Beads.
-We will endeavour to supply all information, including images, notices given orally, by telephone or in writing-including electronically, and including all principal features of the products, including descriptions, as accurately as possible.
-In accordance with the above, please note that all weights and quantities are estimates only. All items sold in lots, batches or by the string may vary slightly in weight and quantity.
-We endeavour to produce and publish extremely high quality images which reflect, as far as possible, the true colour, texture and tonal qualities of the products. As all computer settings vary from one monitor to another, we cannot guarantee that the product you receive will be an exact match to the true colour of the product. If you are not happy with the product you have received by mail order, you can return unused items, in their original condition, to us. We will then issue you with a credit or refund. Please see the ‘Refunds & Returns’ page for full details.
-Love Vintage Beads is not liable for unavoidable deviations in quality, quantity, colours, measurements and finishes of our products. Where variations occur, we will endeavour to point these out in the product description which is listed individually on every product page. These variations do not constitute faulty goods and therefore cannot be rejected by the customer on this basis. If you believe you have received faulty gods from us, please read the information on the ‘Returns & Refunds’ page. It is essential that you contact us before returning goods.
Payment
-All products remain the property of Love Vintage Beads until paid for in full.
-All payment to Love Vintage Beads must be in £ Sterling.
-If payment is not receive by us within one week of the order being placed, the order will be automatically cancelled or a dispute will be opened.
-Although we try to avoid price fluctuations, Love Vintage Beads reserves the right to change prices without notice.
-Unless we agree otherwise, all payments must be made in one of the following ways:
•Prepayment using PayPal. The customer must transfer the amounts due, including postage and packaging (p&p) charges and any additional charges to the PayPal account in the name of Love Vintage Beads.
•Prepayment by cheque. The customer must pay the total amount due including p&p charges and any additional charges by cheque. Cheques are payable to Love Vintage Beads and should be sent to 28 Woodlands Avenue, London, N3 2NR.
-We aim to dispatch your order within 24 hours of confirmation, not including weekends. All orders will be posted by Royal Mail 1st class, with a certificate of postage or Recorded Delivery, unless otherwise stated by us or requested by you.
Delivery
-We strongly recommend that the customer inspects the goods on delivery. Any complaints relating to defects of the products must be made to us within 14 days of the date of dispatch. Any complaints made after this time will not be considered, except in extenuating circumstances.
-All postage and packaging prices are calculated according to weight. This allows us to keep the postage costs to a minimum. All weights and quantities listed are approximations.
-Love Vintage Beads aims to ensure that all orders are sent to you with proof of delivery and /or postage. All goods ordered from us are packaged and secured to ensure that you receive them in their original and/ or perfect condition.
-Love Vintage Beads is not responsible for good which are lost or damaged in transit.
-In the unlikely event that goods ordered from us are damaged, we will refund or replace items at our discretion. This will be carried out only if we are notified before the goods are returned and the claim is made within 14 days from the date of dispatch. If we deem that we are liable for damaged or faulty goods, we will not charge postage for replaced items or refunds sent by post.
Shipping
-We aim to dispatch your order within 24 hours of confirmation, not including weekends. All orders will be posted by Royal Mail 1st class, with a certificate of postage, unless otherwise stated by us or requested by you.
-All postage and packaging prices are calculated according to weight. This helps us to keep the postage costs, charged to you, to a minimum. All weights and quantities listed are approximations.
-Love Vintage Beads aims to ensure that all orders are sent to you with proof of delivery and /or postage. All goods ordered from us are packaged and secured to ensure that you receive them in their original and/ or perfect condition.
-We will always strive to dispatch your order at the earliest possibly convenience but please note that dispatch dates are estimates and should only be used as a guide.
-Love Vintage Beads is not responsible for good which are lost or damaged in transit. We will not be held responsible if the postal service fails to deliver or is delayed in delivering goods ordered from us.
-Love Vintage Beads is based in the UK. Customers wishing to receive goods from outside the UK must make their own enquiries with regard to import regulations, customs and duties in the country of destination. All duties, VAT and other financial consequences of import will be at the customer’s expense.
