WARRANTIES & GUARANTEES
All guarantees for products are provided entirely by the manufacturers and are subject to their terms and conditions. If you wish to pursue a warranty claim we shall act on your behalf and shall treat all claims as a matter of urgency. Some goods will need to be returned directly to the manufacturer, some will need to be returned to us. If a manufacturer decides that a warranty claim is not valid then we will not be liable for any compensation. We will not accept any liability for any labour costs involved in a warranty claim or responsible for postal costs incurred on any warranty claim.
Damaged items and shortages
Your bought items should be inspected for damage as soon as you get them. Any damaged items must be reported within 3 days of receipt.
In the unlikely event of you receiving damaged goods we can arrange for return of the product and either replacement with like for like item or a full refund.
Backorders/Special orders
Please note Special Orders CANNOT be cancelled. All special orders are to be paid for in full at time of ordering, and an approximate delivery date will be given. You will be advised when an item is SPECIAL ORDER ONLY at time of order processing by Email/Phone, so remember to include your full contact details.
Complaints
If you have a cause for complaint then please message us.
We will do our very best to resolve the matter fairly and honestly.
We are suppliers of mainly non-standard items. This means that, by their very nature, the parts we supply may not be a straightforward DIY fit. In some cases, modifications or adaptations may be required to achieve an acceptable fit. We therefore recommend that parts we supply should be fitted by a qualified mechanic.
We are committed to protecting your privacy. We only use the information we collect about you lawfully (in accordance with the Data Protection Act 1998).
These terms and conditions do not affect your statutory rights as a consumer. Transactions are governed by British Law and any dispute in transactions will be settled by British Law.
