PAYMENT
If you choose to pay via PayPal, please know that you do not specifically need a PayPal-issued charge card to pay. PayPal is simply the gateway for credit card payments. For details and help on how PayPal works, please click here:
http://www.etsy.com/help/article/361
Packages will NOT be sent until the payment has been received. Customers are obliged to pay within three days of placing the order. If payment has not been received by the end of the deadline, the transaction will be cancelled.
If you are having issues with PayPal or any other aspect of the transaction, please do not hesitate to contact me. I will work with you to accommodate your needs.
DISPATCH
All orders will ship within 3-5 business days from the date of payment. All packages over £25 will be sent via tracked delivery. When shipping overseas, customs can delay packages by up to 6 weeks for a multitude of reasons - This doesn't happen often, but it can happen.
Please be sure your address is correct. I ship to the address listed in your eBay account.
RETURNS
We offer a no-quibble 14 day return policy for items which you buy.
Outside of this fourteen day period each refund will be looked at on a case-by-case basis. Just start a conversation and we'll endeavour to help.
BULK AND WHOLESALE DISCOUNTS
We offer bulk and wholesale discounts - please start a conversation with me and we can discuss.
