Terms & Conditions
The Terms and Conditions set out below apply to all transactions between us. These terms and conditions will not affect your statutory rights.
Company Details
Trading name : www.redcarpetprints.com
Purchase and Payment
All Orders placed on Ebay will automatically receive a confirmation e-mail of the transaction. It is the customer’s responsibility to check any email filters that may interfere with our communication to you. All goods are sold subject to availability. In the event that we are unable to supply the goods, we will inform you by telephone or email of this as soon as possible, normally within 48 hours.
A full refund will be given where you have already paid for the goods and the transaction will be cancelled. Should you wish to choose another item of the same value this is acceptable.
Payment will only be accepted in the currency and by the means and method set out on the Ebay website.
Postage and Packing
Prices do not include postage and packing which will be charged as an additional cost on all orders that are applicable. Our postage rates are as set out in the item description. Please note that the appropriate delivery charge should be shown on the order confirmation of the checkout.
Delivery
As each order is dealt with on an individual basis, items are usually dispatched within 2-3 working days or less.
Please advise us if you do not receive your item(s) so that we can trace the parcel. Delays occasionally take place due to circumstances beyond our control, including Courier and/or postal problems and this will affect delivery times.
Prices
All prices quoted on this site are in UK pounds and VAT is included in the price of your artworks. VAT-registered organisations will of course be able to reclaim the VAT on artworks. Delivery will be charged at checkout. Please note non - UK delivery charges will be higher.
The price you pay is the price displayed on this website at the time we receive your order, plus the cost of Postage and Packing. However errors and omissions are excluded.
Returns
Any damage fault defect or non compliance with the description in respect of the goods must be notified to us within 7 days of delivery in writing or by email. If it is not so notified you will be deemed to have accepted the goods in all respects and we will not accept their return. In some cases we may require you to return the defective goods to us at our cost where there is a valid claim we may at our option replace the goods free of charge or refund the price for the goods in question, subject to the return of the supplied goods to us.
Data Protection
We will take all reasonable precautions to keep the details of your address, order and payment secure and the customer must also do the same. Unless we are negligent, we cannot be held liable for any loss or damages caused as a result of unauthorised access to information provided by you. If we have reason to suspect that your details have been obtained fraudulently from us, we will endeavour to let you know as soon as we can.
The Data Protection Act 1998 applies. You may write to us at our place of business above, in order to query what data is held about you.
Limitation on Liability
We make no warranty
