Payment is due within 7 days of close of auction. If for some reason you cannot pay within this time frame, please contact us immediately. Unpaid items without communication will be relisted after 10 days.
Paypal :We accept payment through paypal for both local and international buyers.
We use royal mail registered post for UK Customer from UK Local warehouse, other customer will use DHL, UPS Fed Ex or ARAMEX Express Courier International direct to Ship product from our warehouse which provide online tracking number and make sure the item will arrive your place. It allow purchases made usually 2 business day in handle time to ship the item, and it will take 5 to 9 business day to arrive all destination in WorldWide . Purchases made on pubilc holidays or weekend will ship next business day. All items will be dispatch from our oversea warehouse, and you will get the local warrnty from us.
| UK National Wide |
4-9 Business Day |
| Oceania Region |
4-9 Business Day |
| Asia/Pacific |
5-10 Business Day |
| USA/Canada/Middle East |
5-10 Business Day |
| Rest of Word |
5-10 Business Day |
We do not ship product to P.O.BOX Which use DHL,UPS,Fed Ex
Item declare as Gift in custom form.
Payment Description
If you are not satisfied with the product and service, please contact us before you leave feedback and DSRS. We will resend or refund or offer other solution to make you 100% satisfication
We do not want to get any Bidders Negative Feedback or 1,2,3 or 4 stars DSRs at any time. As you know, the positive feedback and 5 of DSRs are our life to survive! We must do our best offer 5 star service for you at anytime! Hope you can meet with our requirement! Thanks for your understanding
Do not worry about your items at any time! 100% satisfaction!
Import duties:
1) Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyers responsibility
2) Please check with your countrys customs office to determine what these additional costs will be prior to bidding/buying.
3) Before sign for the parcel, please check the make sure the phone is in it, if not, please refuse to sign for it. It ever happened that somebody stole the phone from the parcel!! You are regarded as received right products as long as you signed for the parcel!
1 year Manufacturers Warranty
ALL Phone Product provide 1 year Manufacturers Warranty. If having trouble with the item, the The Repair item can be send it back to our sydney warehouse. and please communicate with us before send it back.
* Before you place your bid. Please make sure you read our policy carefully.
We do not ship product to P.O.BOX Which use DHL,UPS,Fed Ex ,Express Courier
Return and Refund Policy
Guarantee:
1)14 days return and money back guarantee
2)All of our products come with 1 year warranty
Return:
1)if this item defective upon receipt, customer has up to 14 days from date of receipt for exchange of a new one
2)All return items must be in original box and not be used. Our customer service personel will inspect the returned item before refund or exchange
3)You will be responsible for the return postage
4)We do not accept any return of physical damaged item.
5)After 14 days, we can only make replacement or repair and customers need to be responsible for the return postage
6)Please contact us before return, a return form and the return address will be given after your return request has been issued.
Please not that all purchases must be returned within 14 days of purchase. Include your name, address, item, daytime telephone, how you paid, and if you are requesting a refund or exchange
Please feel free to contact us on: thevipshopping@gmail.com
if you have any inquiry regarding the item or our service before leaving feedback. We will try to reply any message within 24 working hours.
The Positive Feedback and 5 of DSRs is very very important for us. It is our life to survive . we will do our best for let you 100% satisfication